05 May Strategic UX Designer | Premier Professional Services Firm

Posted at 08:58h in Australia, Business development by Charles Handley

Locations: Sydney or Melbourne, Australia | Job ID: 1485129

Join one of Australia’s premier global law firms, recognised for excellence and innovation. Our client’s award-winning business teams are known for their strategic expertise and collaborative approach to solving critical client and business challenges.

An exceptional opportunity has arisen for a strategic and collaborative UX Designer to take the lead on diverse research and design initiatives, driving continuous improvement and shaping superior digital client experiences.

In this pivotal role, you’ll apply big-picture strategic thinking combined with meticulous attention to detail to uncover and address client and business needs. Your remit will include designing, developing, evolving and optimising digital touchpoints (primarily web-based), ensuring consistent visual branding, and crafting impactful visual design solutions across multiple platforms. Balancing excellence, commercial insight, and agility will be key to your success.

Key Responsibilities:

UX Research and Design

  • Leverage data, insights, and stakeholder engagement to create impactful digital solutions.
  • Lead user research and testing, applying human-centred design principles.
  • Develop clear user stories, wireframes, mockups, and prototypes.
  • Collaborate closely with UI designers and developers to ensure brand alignment and technical feasibility.

Digital Journey Optimisation

  • Take ownership of key digital journeys, identifying and resolving pain points.
  • Lead SEO initiatives to enhance organic visibility through robust keyword strategies and AI-driven search.
  • Implement personalised journeys and optimise content delivery.

Continuous Improvement, Innovation & Advocacy

  • Champion UX best practices, educating diverse internal stakeholders.
  • Stay ahead of digital trends, integrating innovative and emerging technologies (including AI) into UX strategies.
  • Drive advocacy through documentation, templates, and knowledge-sharing sessions.

About You:

  • Minimum 5 years’ experience in digital/UX roles within professional services, agency or complex corporate environments.
  • Deep expertise in user-centred design, visual consistency, and UX best practice.
  • Exceptional collaboration, communication, and stakeholder management capabilities.
  • Proven skills in wireframing, prototyping, and proficiency with tools such as Figma.
  • Strategic mindset, combining user insights, business objectives, and technical feasibility.
  • Solid understanding of SEO strategies and integration with UX design.
  • Results-oriented, data-driven decision-maker focused on iterative improvement.

Ideal Attributes:

  • Solutions-focused, empathetic, and optimistic approach.
  • Creative, curious, and analytical thinker.
  • Strong interpersonal and influencing skills.
  • Passionate about continuous learning and industry innovation.
  • Open-minded, collaborative, and adaptive.

Your Development and Benefits:

  • Extensive professional growth opportunities, including global secondments and structured career development.
  • Highly competitive remuneration and comprehensive benefits package.
  • Outstanding wellbeing support, including gym memberships, health screenings, and EAP services.
  • Flexible working arrangements tailored to support individual needs.
  • Exceptional parental leave and recognition programs.
  • Meaningful community engagement and social impact opportunities.

This is a permanent, full-time role offering hybrid flexibility tailored to your needs.

Please contact Charles Handley at charles@daltonhandley.com for more information. All conversations will be treated in the strictest of confidence.